4. WHY DO WE PROCESS YOUR PERSONAL DATA? WHAT LEGAL BASIS DO WE HAVE TO TREAT THEM?
Any requests for information, contracting of services or purchase of products: When requesting information, hiring our services or buying our products, we treat your data as it is necessary to carry out the contract that binds us, when you contract a service or to establish the pre-contractual relationship in the event that you request a quote or we need certain information prior to the provision or contracting of our services, for example if you request an appointment to visit our facilities.
To prevent fraud in the contracting of services, we treat your data on the basis of our legitimate interest, as well as in the case of sending quality surveys on the contracted services, monitoring your budget through calls or emails or the management of appointments based on the information collected.
We may also use your data to make profiles based on the use of our website to plan any appointments or specialized advice on the basis of consent.
Collaborators or candidates: If you send us your CV or contact us to join our team, the legal basis will be your own consent when sending out your CV or participating in our selection processes.
Contest, draw and/or activity, event: We treat the data that you provide us on the occasion of your participation in contests, draws and/or any activities or events organized by us on the basis of the contractual relationship that binds us in which there are bases or conditions of the promotion and, on the basis of your consent.
Social networks: The legal basis for the processing of this data is the contractual relationship or compliance with legal obligations in the event that you are already a client of CERÀMICA I PEDRA CATALANA, S.L. and the legitimate interest of CERÀMICA I PEDRA CATALANA, S.L. for a follow-up on social networks.
In this regard, we want you to know that the treatment of your personal data within the framework of these social networks will be governed by the privacy policies of these networks, so that the exercise of rights by CERÀMICA I PEDRA CATALANA, S.L. It will be limited to those allowed by the social network in question, for this reason we recommend that, before following our profiles on social networks, you check the conditions of use and privacy policies of the same.
Video surveillance systems: The images captured by our systems are treated on the basis of the legitimate interest of CERÀMICA I PEDRA CATALANA, S.L. for safeguarding the safety of our facilities and people.
Commercial Communications: We process your data to send you advertising based on the consent you give us and based on our legitimate interest in those cases where there is a relationship with CERÀMICA I PEDRA CATALANA, S.L. and where the information we send you is related to the products and services that you have purchased or contracted.
Analytics: To carry out internal analyses, the basis for treating your data in an aggregated or pseudonymized way is our legitimate interest for the improvement of our products and services, as well as the improvement and adaptation of our communication channels.